Privacy policy

Blanc Studio (“we”, “our”, “us”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit blancstudio.co.uk or make a purchase from us.
We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).

1. Information we collect

Information you provide: name, billing and delivery address, email address, phone number, payment details.
Information we collect automatically: IP address, browser and device type, operating system, pages visited, time spent, referring site, and clicks.
Information from cookies and similar technologies (see “Cookies” below).

2. How we use your information

We process your personal information to:

Process and fulfil your orders.
Communicate with you about your order, account, or offers (if you’ve opted in).
Improve our website, products, and marketing.
Comply with legal obligations.

3. Sharing your information

We share your data only when necessary:

Shopify — our ecommerce platform and hosting provider.
Google Analytics 4 — to understand site usage and improve performance (only after you consent to analytics cookies).
Google Tag Manager — to manage tracking tags (only after relevant consent).
Meta (Facebook & Instagram) — for advertising and retargeting (only after you consent to marketing cookies).
Klaviyo — for email marketing and customer communication (only if you’ve opted in).
Royal Mail / DPD — to deliver your orders.
Payment processors — including Shopify Payments, PayPal, and Stripe, to process payments securely.
If required by law, or to protect our rights.

4. Cookies

We use:

Essential cookies — required for the site to function (e.g. checkout).
Analytics cookies — to measure traffic and behaviour (only with your consent).
Marketing cookies — to personalise ads and track effectiveness (only with your consent).

You can change or withdraw your cookie preferences at any time via our cookie banner or in your browser settings.